【Table of Content】
【Communication】
As we are unable to make international calls, please ensure to provide a valid email address for correspondence.
You may still reach us if you phone within our service hour. Before we answer your call, please hold the line. If not, try again, leave a voicemail, or send us an email (recommended).
Contact information:
- Email: canserv@mofa.gov.tw
- Tel: (613) 231-5080
【Shipment】
Mail your application package
You have the flexibility to choose any convenient method for mailing your application package to our office. Please be aware that you are responsible for tracking your package and ensuring its successful delivery.
We cannot be held responsible for any delay, damage, or loss of your package.
Kindly remind that we will commence processing your application only upon receiving ALL required documents.
Preferred commercial carriers
- FedEx (preferred): https://www.fedex.com/en-ca
- Purolator (preferred): https://www.purolator.com/en
- DHL: https://www.dhl.com/ca-en
- UPS: https://www.ups.com/ca/en
TECO in Canada (Ottawa) Mailing Address:
Taipei Economic and Cultural Office in Canada 45 O’Connor St, Suite 1960 Ottawa, ON K1P 1A4
【ID Documents (i.e. Passport)】
The original passport is preferred. However, if you encounter difficulty mailing your original passport, you may follow the alternative process outlined below
-
Canadian passport holders in Taiwan
A true copy of your passport can be obtained through CTOT AND subsequently authenticated by the BOCA.
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Other passport holders in Taiwan
A copy of your passport must be authenticated by the Embassy or Consulate of the issuing country in Taiwan AND subsequently by the BOCA.
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Foreign passport holders in other countries
A copy of your passport must be authenticated by the Embassy or Consulate of the issuing country in that country/area AND subsequently by the TECO Office or the Embassy in that consular district.